Here you'll find everything you need to get the most out of your Verbatim products — from software downloads and manuals to FAQs and contact information for our technical support team.
Whether you're setting up a new product or troubleshooting an issue, we’re here to make it as easy as possible.
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Note : Please backup needed files first. Repartitioning erases all the stored files.
- Right click on Windows Start icon
- Open Disk Management
- On the lower right pane locate your Verbatim drive
- Right click in it an select Delete Volume
- Confirm with selecting Yes
- Now it shows up as Unallocated
- Right click on Unallocated
- Select New Simple Volume
- Select Next in the New Simple Volume Wizard.
- Specify in the size you want to have for the first partition, which should be smaller than the total size
- Select the Drive Letter and click on Next
- Select the File System. NTFS for Windows. ExFat for Windows and Mac
- Type in a Volume label
- Select Finish
- First partition has been created.
- Right click on Unallocated to create another partition
- Follow the steps same as above in the New Simple Volume Wizard
- The second partition has been created
The benefits of the SSD in comparsion to the standard HDD are mainly: Mechanical robustness, very short data access time, lighter in weight, low energy consumption and therefore less heat loss, which mostly Notebooks benefit from which lengthens the battery life-time.
Keep at least one copy of your valuable data or more for a higher security against technical failure issues.
Ideally follow the 3-2-1 Backup rule.
3 copies of your data, 2 different media types, 1 of these backups stored offsite.
SSD is a flash - storage technology which will in the long-term replace the standard hard disk drive.
SSD stands for "Solid State Disk or also "Solid State Drive."
Conventional and flash hard drives wear out over time. Conventional hard drives wear out due to mechanical erosion whereas flash cells wear out due to electrical reasons. Reading tasks though are possible without any limitation. However, one flash cell can only take care of writing tasks between 3.000 (MLC 25nm) und 100.000 (SLC ) depending on the quality. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting) is a technology built into SSDs and hard drives for self montoring and analysis purposes. By means of a special software, S.M. A.R.T values can be analysed and possible failure forecasts can be compiled. Consequently, a switch to read-only modus may occur.
Current SSDs have easily outbid the spectrum of the widely used SATA-II- INTERFACE with 300 MB/s. Manufacturers have dealt with this implementing a PCI-Express based RAID solution. Here many SSD components together with a RAID Controller are built on a PCI-E-x4 or 8x card enabling transfer rates of up to 1,4GB/s. The trend is moving to SATA III. These reach a transfer rate of up to 550 MB/s.
| File | Description | Format | File Size | Action |
|---|---|---|---|---|
| Verbatim Pocket SSD_Assurance of Compliance_multilingual | Certificate of Compliance |
530.82 KB | Download |
| File | Description | Format | File Size | Action |
|---|---|---|---|---|
| SSD Quick Installation Guide | Quick Installation Guide |
1.63 MB | Download |
Get a question about setting up your product, using it, or keeping it in good condition? We can help.
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Prefer to speak to someone? Call our Support Team on:
or
0049 6196 900196 / -98 / -94
Support is available Monday to Friday 9am to 5pm (Central European Time) excluding public holidays.
We offer support in the following languages: English, German, French, Italian and Spanish.
Thank you for choosing Verbatim. We stand behind the quality of our products and offer the following warranties:
We guarantee this product to be free from defects in materials and workmanship. If found to be faulty, it will be replaced free of charge. Return it with your original receipt to the place of purchase or contact us directly.
Covers manufacturing defects for 2 years from the date of original purchase (batteries excluded). If a defect is confirmed, the product will be replaced at no cost.
Covers Internal SSDs purchased from 27/11/2024 onwards. If defective within 3 years, we’ll replace it free of charge.
Please note:
This warranty does not cover normal wear and tear, accidental damage, misuse, neglect, or incompatibility with your computer system.
Verbatim is not responsible for any data loss or indirect damages.
This warranty applies to products sold in Europe, the Middle East, and Africa.
Your legal rights may vary depending on your country – please refer to your local laws for full details.
If your product isn’t working as expected, please follow these steps:
Check your accessories
Ensure you're using the original power adapter, cables, or other accessories that came with the product.
Contact our Support Team
Get in touch by email or phone. Our team will help diagnose the issue.
Request an RMA number
If the product is found to be faulty, you’ll receive a Return Material Authorisation (RMA) number to send the product back.
Package the product properly
Use original packaging if available
Clearly mark the RMA number on the outside
Include any original accessories (cables, power adapter, etc.)
Once we receive your return, we’ll repair or replace the product as soon as possible.
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D - 65760 Eschborn
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www.verbatim.com
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www.verbatim.com.hk
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