Ovdje ćete pronaći sve što vam je potrebno kako biste maksimalno iskoristili svoje Verbatim proizvode — od preuzimanja softvera i priručnika do često postavljanih pitanja i kontakt informacija za naš tim tehničke podrške.
Bilo da postavljate novi proizvod ili rješavate problem, tu smo da vam to učinimo što jednostavnijim.
Note : Please backup needed files first. Repartitioning erases all the stored files.
- Right click on Windows Start icon
- Open Disk Management
- On the lower right pane locate your Verbatim drive
- Right click in it an select Delete Volume
- Confirm with selecting Yes
- Now it shows up as Unallocated
- Right click on Unallocated
- Select New Simple Volume
- Select Next in the New Simple Volume Wizard.
- Specify in the size you want to have for the first partition, which should be smaller than the total size
- Select the Drive Letter and click on Next
- Select the File System. NTFS for Windows. ExFat for Windows and Mac
- Type in a Volume label
- Select Finish
- First partition has been created.
- Right click on Unallocated to create another partition
- Follow the steps same as above in the New Simple Volume Wizard
- The second partition has been created
Keep at least one copy of your valuable data or more for a higher security against technical failure issues.
Ideally follow the 3-2-1 Backup rule.
3 copies of your data, 2 different media types, 1 of these backups stored offsite.
It is Nero BackitUp 2020. If you have older version, you can get it from our support using the contact details below.
No, all of our Verbatim USB 2.0, USB 3.0 and USB 3.1/3.2 hard drives are recognised by plug&play automatically.
Enter Terminal in the Spotlight search field and open it. Admin password can be needed.
diskutil eraseDisk HFS+ diskname diskidentifier
Note: All data on your Verbatim hard drive will be deleted. If needed, please backup your files first.
Conventional and flash hard drives wear out over time. Conventional hard drives wear out due to mechanical erosion whereas flash cells wear out due to electrical reasons. Reading tasks though are possible without any limitation. However, one flash cell can only take care of writing tasks between 3.000 (MLC 25nm) und 100.000 (SLC ) depending on the quality. S.M.A.R.T. (Self-Monitoring, Analysis and Reporting) is a technology built into SSDs and hard drives for self montoring and analysis purposes. By means of a special software, S.M. A.R.T values can be analysed and possible failure forecasts can be compiled. Consequently, a switch to read-only modus may occur.
Windows might have failed to assign a drive letter automatically. You can assign a drive letter to your Verbatim hard drive in the disk management. Right click on Windows start icon and open disk manager. Locate your Verbatim hard drive below disk 0 and right click in the big partition box beneath it, select change or assign a drive letter and follow the wizard.
On a Mac you should use Time Machine for backups. Reformatting the hard drive in the file system Mac OS extended (journaled) is needed, what you can do is in the disk utility.
Click on Apple, open system preferences and Time machine. Open select disk and select the Verbatim hard drive and start the backup.
Note : Formatting the Verbatim Hard Drive erases all the information stored on the drive.
Please backup needed files first.
NTFS or ExFat Format is required, if you use files larger than 3,9GB.
- Connect the drive to a Windows 10/11 computer
- Right click on Windows Start icon
- Select Windows Disk Management
- On the lower right pane locate the Verbatim drive and right-click on it
- Select Format
- Select NTFS if you want to use it with Windows computers
- Select ExFat if you want to use it with Mac and Windows computers
- Type in a Volume label
- Click OK
- Click OK to start formatting
- Formatting is finished and drive shows up as D: drive in Windows File Explorer
| Datoteka | Description | Format | Veličina datoteke | Radnja |
|---|---|---|---|---|
| Fingerprint Secure Hard Drive User Manual HR 1907 | Korisnički Priručnik |
1.21 MB | Download | |
| Verbatim QIG Executive Fingerprint Secure HDD SSD 140x100 2005 | Quick Installation Guide | 3.88 MB | Download |
| Datoteka | Description | Format | Veličina datoteke | Radnja |
|---|---|---|---|---|
| Verbatim Fingerprint Security Update + Manual | Srpanj 2022. Verbatim Fingerprint sigurnosno ažuriranje + priručnik - Preuzmite i ažurirajte u skladu s priloženim priručnikom za jačanje sigurnosnih funkcija | ZIP | 15.61 MB | Download |
Imate pitanje o postavljanju, korištenju ili održavanju vašeg proizvoda? Možemo vam pomoći.
Ispunite obrazac u nastavku kako biste dobili odgovor od jednog od naših predstavnika podrške.
Slanjem ovog obrasca pristajete na uvjete naše Politike privatnosti.
Želite li razgovarati s nekim? Nazovite naš tim za podršku na:
ili
0049 6196 900196 / -98 / -94
Podrška je dostupna od ponedjeljka do petka od 9 do 17 sati (srednjoeuropsko vrijeme), osim praznika.
Nudimo podršku na sljedećim jezicima: engleski, njemački, francuski, talijanski i španjolski.
Hvala vam što ste odabrali Verbatim. Jamčimo za kvalitetu naših proizvoda i nudimo sljedeća jamstva:
Jamčimo da je ovaj proizvod bez nedostataka u materijalima i izradi. Ako se utvrdi da je neispravan, bit će besplatno zamijenjen. Vratite ga s originalnim računom na mjesto kupnje ili nas izravno kontaktirajte.
Pokriva proizvodne nedostatke 2 godine od datuma originalne kupnje (baterije isključene). Ako se potvrdi nedostatak, proizvod će biti besplatno zamijenjen.
Pokriva interne SSD-ove kupljene od 27.11.2024. nadalje. Ako se kvar pokaže neispravnim unutar 3 godine, zamijenit ćemo ga besplatno.
Napomena:
Ovo jamstvo ne pokriva normalno habanje, slučajna oštećenja, zlouporabu, zanemarivanje ili nekompatibilnost s vašim računalnim sustavom.
Verbatim nije odgovoran za bilo kakav gubitak podataka ili neizravnu štetu.
Ovo jamstvo odnosi se na proizvode koji se prodaju u Europi, Bliskom istoku i Africi.
Vaša zakonska prava mogu se razlikovati ovisno o vašoj zemlji – za više informacija pogledajte lokalne zakone.
Ako vaš proizvod ne radi kako se očekuje, slijedite ove korake:
Provjerite svoju dodatnu opremu
Provjerite koristite li originalni adapter za napajanje, kabele ili drugu dodatnu opremu koja je isporučena s proizvodom.
Kontaktirajte naš tim za podršku
Kontaktirajte nas putem e-pošte ili telefona. Naš tim će vam pomoći u dijagnosticiranju problema.
Zatražite RMA broj
Ako se utvrdi da je proizvod neispravan, primit ćete RMA broj za slanje proizvoda natrag.
Pravilno zapakirajte proizvod
Koristite originalnu ambalažu ako je dostupna
Jasno označite RMA broj s vanjske strane
Priložite svu originalnu dodatnu opremu (kable, adapter za napajanje itd.)
Nakon što primimo vaš povrat, popravit ćemo ili zamijeniti proizvod što je prije moguće.
Verbatim GmbH
Düsseldorfer Str. 13,
D - 65760 Eschborn
Germany
Tel. +49 (0) 6196 900 10
E-pošta: Info.germany@verbatim-europe.com
Verbatim Americas, LLC
www.verbatim.com
Verbatim Australia Pty Ltd
www.verbatim.com.au
Verbatim (Hong Kong) Limited
www.verbatim.com.hk
Verbatim Japan
www.verbatim.jp
Verbatim China
www.verbatim.com.cn
Verbatim Singapore
www.verbatim.com.sg