Wir helfen gerne.

Note : Please backup needed files first. Repartitioning erases all the stored files.

- Right click on Windows Start icon

- Open Disk Management

- On the lower right pane locate your Verbatim drive

- Right click in it an select Delete Volume

- Confirm with selecting Yes

- Now it shows up as Unallocated

- Right click on Unallocated

- Select New Simple Volume

- Select Next in the New Simple Volume Wizard.

- Specify in the size you want to have for the first partition, which should be smaller than the total size

- Select the Drive Letter and click on Next

- Select the File System. NTFS for Windows. ExFat for Windows and Mac

- Type in a Volume label

- Select Finish

- First partition has been created.

- Right click on Unallocated to create another partition

- Follow the steps same as above in the New Simple Volume Wizard

- The second partition has been created

The data will be erased. We recommend backing up your data first.

• Right click on Windows Start  button and select Disk Management

• Locate your Verbatim USB Drive. In this example it is Disk 2
• Right click in the partition you want to format, select Format

• Select the file system and click OK

• Click OK to confirm to format your Verbatim USB Drive

• Formatting with file system NTFS is now completed.

Please follow the steps below.

Note : This will erase the Verbatim USB Drive. Therefore, please backup your files first.

-       Press the windows and r key at the same time
-       diskpart (type in and press Enter)
-       list disk (type in and press Enter)
-       Locate the number of your Verbatim USB Drive
-       select disk x (type in and press Enter)
-       clean (type in and press Enter)
-       convert MBR (type in and press Enter)
-       create partition primary (type in and press Enter)
-       format quick fs=ntfs (type in and press Enter)
-       assign (type in and press Enter)

No, all of our USB2.0/USB3.0/USB3.2 Gen1 USB Drives are plug and play on Windows and MAC OSX. Additional drivers are not required. Product can be unformatted, not mounted or faulty. Please contact our support via our contact form for additional assistance.

You can try to remove read only attributes with the steps below.

We recommend backing up your files first.

• Press the Windows & R key together
• diskpart (Type in and press Enter)
• list volume (Type in and press Enter)
• locate the number of your Verbatim USB Drive and enter that for x
• select volume x (Type in and press Enter)
• attributes disk clear readonly (Type in and press Enter)

Now, please check if you can write data on the Verbatim USB Drive.
Plug the drive into a different system and try to write data on it there.
If you continue to receive a write protected error, you may consider reformatting the drive with Windows Disk Management or Diskpart.

If the above steps fail to resolve, please contact our technical support for additional assistance via our contact form under support.